Complete Survey Management with Training Focus
The Survey Builder in Noova is purpose-built for enterprise HR and training workflows. It provides four specialized survey types (General, Training Needs, Training Feedback, Training Follow-up), seven question types, conditional logic, anonymous response collection, and a dedicated Survey Manager with Overview, List, and Training Needs Survey (Khao sat NCDT) tabs. Surveys integrate directly with training programs and the reminder/notification system to close the feedback loop.
4 Survey Types
GENERAL for broad feedback, TRAINING_NEEDS for pre-training assessment, TRAINING_FEEDBACK for post-training evaluation, and TRAINING_FOLLOWUP for long-term impact tracking
Smart Conditional Logic
questionDisplayLogic controls which questions appear based on prior answers; answerDisplayLogic controls which answer options are shown dynamically
Public & Assigned Access
PUBLIC surveys are open to anyone with the link; ASSIGNED surveys are distributed to specific employees or groups for targeted feedback
Automated Reminders
Integration with the reminder/notification system to send automatic follow-ups, deadline alerts, and completion nudges
Why Use the Noova Survey Builder?
Training Needs Assessment (NCDT)
Use the TRAINING_NEEDS survey type to systematically identify skill gaps and training requirements across departments. The dedicated Training Needs Survey tab in the Survey Manager provides a focused view for managing NCDT campaigns with trainingContext linking to competency areas, target audiences, and planning periods.
Training Feedback & Follow-up
Collect immediate post-training feedback with TRAINING_FEEDBACK surveys, then measure long-term knowledge retention and behavior change with TRAINING_FOLLOWUP surveys. Both types link directly to training programs for end-to-end evaluation of training effectiveness.
Honest Anonymous Feedback
Enable the isAnonymous flag on any survey to guarantee respondent privacy. Anonymous surveys ensure candid responses on sensitive topics like workplace culture, management effectiveness, and organizational change -- without fear of attribution.
Smart Adaptive Surveys
Build intelligent surveys using conditional display logic. questionDisplayLogic shows or hides entire questions based on previous answers, while answerDisplayLogic dynamically adjusts available answer options. This creates shorter, more relevant surveys that improve response quality and completion rates.
Who Benefits from the Survey Builder?
Training & Development Managers
Run training needs assessments (NCDT), collect post-training feedback, and conduct follow-up surveys. Use the dedicated Survey Manager tabs to oversee the full training survey lifecycle with trainingContext integration
HR Managers & People Operations
Deploy anonymous engagement surveys, pulse checks, and organizational assessments. Use PUBLIC access for broad surveys or ASSIGNED access for targeted groups with automatic reminder notifications
Department Heads & Team Leads
Create GENERAL surveys for team feedback, project retrospectives, and departmental assessments. Leverage conditional logic to ask follow-up questions only when relevant
System Administrators
Manage survey access types (PUBLIC vs ASSIGNED), configure reminder schedules, and oversee survey analytics across the organization through the Survey Manager dashboard
Real-World Survey Builder Use Cases
Manufacturing Company: Annual Training Needs Assessment
A manufacturing company with 1,200 employees needed to identify training gaps across 8 departments to plan the annual training budget.
- Response rate increased from 35% to 87% with automated reminders
- Conditional logic reduced average completion time by 40%
- Training needs data was available in real-time for budget planning
- Identified 12 critical skill gaps across departments with rating scale questions
Tech Company: Post-Training Feedback Loop
A technology company running 50+ training programs annually needed systematic feedback collection and long-term effectiveness measurement.
- 95% completion rate for post-training feedback with assigned access and reminders
- Anonymous feedback revealed 3 underperforming programs previously rated positively
- Follow-up surveys measured 78% knowledge retention at 3 months
- Data-driven decisions improved overall training satisfaction from 3.2 to 4.5 out of 5
Healthcare Network: Organization-Wide Employee Engagement
A healthcare network with 2,500 staff wanted to measure employee engagement and identify improvement areas across locations.
- Anonymous participation reached 90% -- more than double the previous rate
- Conditional logic surfaced 8 location-specific issues that generic questions had missed
- Automated reminders eliminated manual follow-up effort entirely
- Quarterly pulse surveys now run on auto-pilot with the reminder system
How to Create and Launch Surveys
1
Choose Survey Type & Configure
Select from 4 survey types: GENERAL for broad feedback, TRAINING_NEEDS for skills assessment, TRAINING_FEEDBACK for post-training evaluation, or TRAINING_FOLLOWUP for long-term impact measurement. Set access type to PUBLIC (open link) or ASSIGNED (targeted distribution). Enable isAnonymous if needed.
2
Build Questions with Logic
Add questions using 7 types: Single choice (SINGLE), Multiple choice (MULTI), Free text (TEXT), Rating (RATING), Numeric scale (SCALE), Date picker (DATE), and File upload (FILE). Apply questionDisplayLogic to show questions conditionally and answerDisplayLogic to dynamically filter answer options based on previous responses.
3
Link Training Context & Set Reminders
For training-related surveys, configure trainingContext fields: target audience, competency focus, deadline, year, and quarter to link the survey to specific training programs. Set up automatic reminders through the notification system to ensure timely completion and high response rates.
4
Manage & Analyze in Survey Manager
Use the Survey Manager's three tabs to oversee all surveys: Overview for dashboard and metrics, List for all surveys with filtering and search, and Training Needs Survey (Khao sat NCDT) for a dedicated view of training needs assessment campaigns. Track response rates, review results, and export data for reporting.
Detailed Feature Breakdown
4 Specialized Survey Types
GENERAL: Broad-purpose surveys for any feedback need. TRAINING_NEEDS: Pre-training assessments to identify skill gaps and training requirements (NCDT). TRAINING_FEEDBACK: Post-training evaluations to measure satisfaction and learning outcomes. TRAINING_FOLLOWUP: Long-term follow-up surveys to assess knowledge retention and behavior change after training.
7 Flexible Question Types
SINGLE: Single-choice selection from predefined options. MULTI: Multiple-choice allowing several selections. TEXT: Free-form text responses for qualitative feedback. RATING: Star or numeric rating for satisfaction measurement. SCALE: Numeric scale (e.g., 1-10) for quantitative assessment. DATE: Date picker for scheduling or timeline questions. FILE: File upload for supporting documents, screenshots, or evidence.
Dual Conditional Logic System
questionDisplayLogic: Define rules that show or hide entire questions based on answers to previous questions. For example, only show 'Why was the training unsatisfactory?' if the rating question scored below 3. answerDisplayLogic: Dynamically show or hide individual answer options within a question based on prior responses, creating contextually relevant choices without separate question branches.
Anonymous Survey Mode
The isAnonymous flag enables full anonymity for any survey type. When enabled, respondent identities are decoupled from their answers in storage. This is critical for engagement surveys, management feedback, and any scenario where honest responses require guaranteed privacy. Works with both PUBLIC and ASSIGNED access types.
Training Context Integration
trainingContext fields connect surveys to the broader training ecosystem: link to specific training programs, define target audience segments, specify competency focus areas, set assessment deadlines, and organize by year and quarter. This enables comprehensive training lifecycle management from needs identification through post-training evaluation.
Reminder & Notification System
Integrated reminder system sends automated notifications to drive survey completion. Configure reminder schedules, follow-up cadences, and deadline alerts. The system identifies non-respondents for targeted nudges, tracks notification delivery, and helps maintain high response rates without manual follow-up effort.
Frequently Asked Questions
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