Listen, Measure, and Act on Employee Engagement

Noova Employee Engagement provides a complete feedback loop. Start by running survey campaigns to gather structured data on how employees feel about their work, team, and organization. Open feedback channels so employees can share suggestions and concerns at any time - anonymously if they prefer. Track engagement scores and eNPS to see the big picture. Then close the loop with action plans that turn feedback into specific initiatives with owners, deadlines, and measurable progress.

Campaign-Based Surveys

Create survey campaigns targeted at specific groups or the entire organization. Track responses, monitor participation rates, and collect structured data on engagement drivers.

Always-Open Feedback

Feedback channels give employees a permanent space to share ideas, concerns, and suggestions. Submissions can be categorized, upvoted by other employees, and replied to by leadership.

Engagement Scores & eNPS

Calculate engagement scores and Employee Net Promoter Score from survey data. Track trends over time and see how engagement varies across departments and teams.

Insights to Action

Create action plans directly from survey results and feedback insights. Assign owners, set priorities and deadlines, track progress, and demonstrate to employees that their input leads to real change.

Listen, Measure, and Act on Employee Engagement

What Employee Engagement Enables

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A Structured Way to Listen

Instead of relying on informal conversations or annual surveys alone, the module provides multiple channels - survey campaigns for structured data and feedback channels for ongoing input - so you hear from employees consistently.

Quantifiable Engagement Metrics

Engagement scores and eNPS give leadership concrete numbers to track. You can see whether engagement is improving or declining, compare across departments, and identify which areas need attention.

Closing the Feedback Loop

Action plans turn survey results into concrete initiatives. Employees see that their feedback leads to action - which builds trust and encourages continued participation in future surveys.

Anonymous Voice for Every Employee

Anonymous feedback channels and survey options remove barriers to honest communication. Employees can share concerns that they might not raise in person, giving leadership visibility into issues that would otherwise go unheard.

Who Uses Employee Engagement

HR Leaders

Design engagement programs, run survey campaigns, analyze results, create action plans, and report on engagement health to leadership.

Department Managers

Understand team sentiment through survey results and feedback, and contribute to action plans that improve engagement in their teams.

All Employees

Participate in surveys, submit feedback through channels, upvote ideas, and see that their input is being heard and acted on.

Executive Leadership

Monitor organization-wide engagement health, review eNPS trends, and ensure that engagement initiatives are progressing and delivering results.

How Organizations Use Employee Engagement

Running a Company-Wide Engagement Survey

HR wants to measure overall employee engagement across the organization. They need to collect structured feedback, calculate engagement scores, and identify areas that need improvement.

  • Created a survey campaign targeting all employees in the organization
  • Survey distributed and responses tracked with real-time participation monitoring
  • Engagement scores calculated from responses with department-level breakdowns
  • eNPS calculated to measure overall employee loyalty
  • Results analyzed to identify top engagement drivers and areas needing attention
  • Action plans created for the three areas with the lowest scores, with owners and deadlines assigned

Opening a Feedback Channel for Employee Suggestions

Leadership wants to give employees an always-open channel to share ideas and concerns beyond formal surveys. The channel should support anonymous submissions and let employees show support for each other's suggestions.

  • Created a feedback channel with categories for different types of input
  • Employees submitted feedback - some attributed, some anonymous
  • Other employees upvoted suggestions they agreed with, surfacing the most popular ideas
  • Leadership reviewed submissions and posted replies to acknowledge input
  • Status tracking showed which suggestions were being reviewed, in progress, or resolved
  • High-upvote suggestions were converted into action plan items for implementation

Tracking Action Plans After a Pulse Survey

After running a pulse survey, HR identified several areas where employee satisfaction dropped. They need to create action plans, assign ownership, and track whether the initiatives actually improve engagement.

  • Action plans created from the pulse survey insights for each area of concern
  • Each plan assigned an owner from the relevant department or team
  • Priorities and deadlines set for every action item
  • Progress tracked and updated as initiatives were executed
  • Follow-up survey results compared against the previous pulse to measure improvement
  • Action plan completion rates reported to leadership

Using Employee Engagement Step by Step

1

Create a Survey Campaign

Start by creating a survey campaign. Define the target audience - the entire organization, specific departments, or selected employee groups. Set the survey period and questions to collect the engagement data you need.

Create a Survey Campaign
2

Collect Responses & Monitor Participation

Once the campaign is active, employees receive invitations to complete the survey. Track participation rates in real time and monitor how responses are coming in across different groups.

Collect Responses & Monitor Participation
3

Analyze Engagement Scores & Feedback

View the analytics dashboard to see engagement scores, eNPS, participation rates, and trend data. Break down results by department and team. Review feedback channel submissions alongside survey data for a complete picture.

Analyze Engagement Scores & Feedback
4

Create Action Plans & Track Progress

Turn insights into action. Create action plans for areas that need improvement, assign owners, set priorities and deadlines, and track progress. Share results and planned actions with employees to close the feedback loop.

Create Action Plans & Track Progress

Complete Feature Breakdown

Survey Campaigns

Create, manage, and track engagement survey campaigns across the organization.

Survey Assignments & Responses

Manage survey assignments to employees and track individual completion status.

Feedback Channels

Give employees a permanent space to share ideas, concerns, and suggestions.

Action Plans

Convert engagement insights into concrete initiatives with owners and deadlines.

Engagement Scores & eNPS

Track quantitative engagement metrics across the organization.

Analytics & Reporting

Visualize engagement data and identify trends with comprehensive dashboards.

Frequently Asked Questions

Common questions about Employee Engagement

A survey campaign is a structured engagement survey sent to a specific group of employees during a defined period. You create the campaign, select the target audience (everyone or specific groups), set the survey questions and period, then launch it. The system tracks responses and calculates engagement metrics from the collected data.
Employee Net Promoter Score (eNPS) is calculated from the question 'How likely are you to recommend this company as a place to work?' on a 0–10 scale. Responses of 9–10 are Promoters, 7–8 are Passives, and 0–6 are Detractors. eNPS equals the percentage of Promoters minus the percentage of Detractors, giving a score from -100 to +100.
Yes. When employees choose to submit feedback anonymously, the system does not store their identity with the feedback submission. This encourages honest input on sensitive topics. Both survey responses and feedback channel submissions support anonymous options.
Feedback channels are always-open spaces where employees can submit feedback at any time - not just during survey periods. Each submission is categorized by type and topic. Other employees can upvote submissions they agree with. Leadership can reply to feedback and update the status (submitted, under review, in progress, resolved).
Action plans are concrete initiatives created in response to engagement insights. After reviewing survey results or feedback, you create action items with specific goals, assign owners responsible for execution, set priorities and deadlines, and track progress. This closes the feedback loop by showing employees that their input leads to real action.
Yes. When creating a survey campaign, you select the target audience. You can send the survey to the entire organization or target specific departments, teams, or employee groups. This is useful for department-level pulse surveys or targeted surveys for specific populations.
The analytics dashboard shows engagement scores and eNPS trends across multiple survey periods. You can see how scores change over time at the organization level or drill down to specific departments and teams. This helps you measure whether your action plans and initiatives are actually improving engagement.
The engagement module operates within the broader Noova platform. Engagement data can inform decisions in performance management, succession planning, and organizational development. Survey targeting uses the organization structure, and engagement trends can be considered alongside performance data for a complete picture of organizational health.

Ready to Measure and Improve Employee Engagement?

Run surveys, open feedback channels, track engagement scores and eNPS, and turn insights into action plans - all in one platform.

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